Freelancers are more dependent on client reviews to influence people’s decisions to work with them. So let’s learn about how I can increase my ratings on Upwork.
After 10 years of freelancing on Upwork, So I am well aware of the impact positive reviews can have on a business’s success. They can boost a freelancer’s credibility and help them grow in the right direction.
On Upwork, I’ve completed over 100 plus freelance jobs and received five-star reviews for nearly all of them. I’ve had a few less-than-perfect reviews (after all, I’m human), but I’ve never received anything less than four stars. Here are some pointers I’ve found useful in obtaining a positive review.
1. Be straightforward and honest from the start
Never overestimate your abilities. Set realistic expectations for your work and be open and honest about pricing, turnaround time, and revisions. So there are no surprises at the end, I usually set a fixed price based on the project. Clients know exactly how much they will pay from the start. I also give clients a detailed timeline of my process so they know when they can expect first draughts and revisions.
2. Professionally present your work
You only have one opportunity to make a first impression. Whether it’s displaying your work in a professional presentation or ensuring your copy is proofread (multiple times! ), demonstrating care and consistency is essential. Although a typo isn’t a big deal, frequent mistakes and careless mistakes can decrease the quality of your work.
Communication is essential in any partnership. I keep clients informed of the status of their projects, notify them of any changes as soon as they occur, and respond to any questions within one business day. I also solicit feedback after each revision to ensure that I and my client are on the same page.
4. Ensure your work
My revision process, I believe, has distinguished me on Upwork. My mission is to work with clients until they are completely satisfied, so I make as many revisions as they require. I don’t rush them or try to impose my ideas on them; the final decision is theirs. This will take more time from me, but it almost guarantees a positive review.
5. Be Comprehensive
When someone comes to me for branding assistance, I approach their project holistically. If they hire me for a naming project, I’ll present them with a few options from various perspectives, as well as the reasoning behind each one. I specialize in combining memorable names with intriguing stories that will pique the interest of potential customers. When working on a project, I also try to find matching domain names so that clients don’t have to spend extra time and money on a domain name. This takes time as well, but it demonstrates to clients how invested I am in their projects.
6. Maintain a professional attitude.
Never argue with a client. It’s fine if they’re unhappy with your work. Try to see things from their point of view, explain your thinking and methodology, and ask for specific direction so you can meet their expectations the next time. “All of your talents are wasted without a good attitude and work ethic.”
How to Deal with a Negative Review
Even if they take all of the steps I listed above, no one is immune to negative feedback. If I get one, the first thing I do is respond to it. If a negative review is not addressed, it will remain negative in perpetuity, so I respond quickly. Typically, I contact the client to see if there is anything I can do to help and if so, I do so at no additional cost.
This should encourage them to update their review. Other potential Upwork clients will be able to see that I addressed and resolved a problem, which increases my credibility.
After submitting the final milestone of a project, I always message the client and ask if there is anything else I can do for them (part of my satisfaction guarantee!). I also thank them for their business and express my eagerness to hear their feedback. When the contract is finished, Upwork prompts them to leave a review, but this is a good way to remind them if they forget.
Summary: How can I increase my ratings on Upwork?
you are reading this summary which means you have read the completed article and all 6 points. I hope this will be helpful. So We have read the article How can I increase my ratings on Upwork? I have to explain important points you can follow these points and improve your rating on Upwork.